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Job Description
We are currently seeking for passionate and dynamic IT professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Officer your role will include key responsibilities such as:
• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Serve as a primary contact for all servicing of computers, printers, etc.
• Maintain a sufficient inventory of all office and computer supplies
• Maintain all hardware and software logs updated as per departmental working procedures
• Maintain the documentation of all hardware configuration and inventory
• Maintain the documentation of the telephone system configuration and all MPT lines
• Understand all the department working procedures and perform the related tasks as described
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Win2000, E-mail, Opera, Micros, Novell)
• Respond to all users request and provide them with adequate support
Skills
Education, Qualifications & Experiences
You should ideally have a degree within the information technology field and previous experiences in the same role along with a proven knowledge in the operation and maintenance of the equipment. A good command of English and the ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Nour Arjaan by Rotana
Nour Arjaan by Rotana, Fujairah offers deluxe hotel apartments that represent the height of elegant city living for short and long stay residents and travellers alike. Ideally located right in the bustling city centre amid Fujairah‘s rich cultural attractions and just five minutes’ drive to Fujairah open beach, this city hotel boasts unobstructed views of the Hajar Mountains and overlooks the Sheikh Zayed Grand Mosque. Offering 225 expansive suites each furnished with modern and elegant interiors, Nour Arjaan by Rotana brings all the comforts of home to ensure a treasured and memorable stay. Epitomizing the height of comfort, all suites benefit from a fully equipped kitchen that is fitted with microwave, countertop stove, fridge and freezer. To ensure a complete experience while visiting Nour Arjaan by Rotana, guests can relax and enjoy a number of its 5-star facilities. Keep fit at our Bodylines Fitness Centre, unwind by our rooftop child-friendly outdoor swimming or just savour in a selection of culinary delights in the all-day-dining restaurant, Murjan Café & Restaurant. A one of a kind in the area, Nour Arjaan by Rotana offers guests state-of-the-art facilities, five-star services and spacious suites fully equipped with all that one may need or want.