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Job Description
We’re currently seeking for passionate and dynamic guest focused Learning & Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
As a Learning & Development Coordinator you are responsible in assisting the Cluster Human Resources Leader in managing the hotel’s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as:
• Coordinate with the requirement of office supplies and colleague development materials
• Update and maintain the hotel’s information board and distribute or organize literature, forms, prizes, cards, etc. to colleagues when necessary
• Develop and maintain hotel’s colleague development library and co-ordinate acquisitions
• Consult with the Cluster Human Resources Leader for the co-ordination of colleague development course materials
• Assist in coordinating all colleague related functions, including special events and outings
• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around for orientation and receive information needed
Skills
Education, Qualifications & Experiences
You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.
Knowledge & Competencies
The ideal candidate will be passionate about coordinating training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
About This Company
Rose Rayhaan by Rotana
Hospitality & Accomodation Dubai, United Arab Emirates http://www.rotana.com/rayhaanhotelandresorts/unitedarabemirates/dubai/roserayhaanbyrotanaSetting a benchmark for style, comfort and luxury, the 72-storey building was certified as the World’s tallest hotel from 2009 until 2012. Soaring 333 meters, Rose Rayhaan by Rotana is ideally located on Sheikh Zayed Road, just 5 minutes away from the Dubai International Financial Centre (DIFC) and few steps away from the Financial Centre metro station. The hotel is close to the world’s 2nd largest shopping mall ‘The Dubai Mall’ and a 15-minute drive from Dubai International Airport. The hotel offers 462 luxurious rooms and suites with panoramic views of Dubai overlooking Burj Khalifa. This landmark of Arabian hospitality is home to three Food & Beverage outlets, each with its own distinct sense and place. With a capacity of 108 guests, Petals restaurant is an abode for casual yet stylish all day dining offers, mesmerizing high-quality food which caters to the excellent variety of dishes for breakfast, lunch and dinner. The conference area located on two floors, features 7 meeting rooms, all equipped with the modern audio-visual facilities, wire-free connections and facets. The hotel’s recreation area, Bodylines Fitness & Wellness Club provides a fully-equipped gymnasium, outdoor temperature-controlled swimming pool for adults and children, a newly built aerobics room, treatment rooms for massage and skin care as well as a separate sauna, steam room and Jacuzzi.