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Job Description
Summary:
The Lobby Hostess is responsible for providing a warm and welcoming environment to guests as they enter the premises. They greet visitors, assist with inquiries, and ensure a positive first impression of the organization.
The position is based at The Cove Rotana.
Job Responsibility:
- Greet and welcome guests as they arrive at the premises
- Provide information about the organization, services, and facilities
- Assist guests with inquiries, requests, and directions
- Ensure the lobby area is clean, organized, and well-maintained
- Monitor guest flow and manage waiting lists if necessary
Candidate Requirements:
- Previous experience in a customer service or hospitality role
- Excellent communication and interpersonal skills
- Good grooming and professional appearance
- Ability to handle multiple tasks and work under pressure
- Knowledge of multiple languages is a plus
Skills
Excellent communication and interpersonal skills
- Welcoming and friendly demeanor
- Customer service skills
- Ability to multitask
- Problem-solving skills
- Attention to detail
- Ability to remain calm under pressure
- Knowledge of hotel amenities and services
- Multilingual skills (if required)
- Computer skills for managing reservations and guest requests
Job Details
The Cove Rotana Resort
Nestled between desert hills and a pristine private beach, The Cove Rotana Resort in Ras Al Khaimah offers an escape where Arabian charm meets Mediterranean elegance.
Overlooking the azure waters of the Arabian Gulf, the resort features 349 beautifully-appointed rooms and 32 luxurious private villas, many with their own plunge pools and uninterrupted sea views. Winding village-style pathways, traditional architecture, and lush landscaping create a serene, timeless atmosphere.
Whether you're starting your day with a sunrise swim, indulging in international cuisine at one of the resort’s restaurants, or simply unwinding by the infinity pool, every moment invites you to slow down and savour. The Cove Rotana is more than a getaway - it’s your coastal sanctuary.