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Job Description
Summary:
We are looking for a dedicated Specialty Outlet Manager to oversee the operations of a specific type of outlet within a company. The Specialty Outlet Manager will be responsible for driving sales, managing staff, maintaining quality standards, and ensuring excellent customer service.
Job Responsibility:
- Develop and implement strategies to increase sales and profitability of the specialty outlet
- Hire, train, and manage staff to deliver exceptional customer service
- Monitor inventory levels and ensure proper stock management
- Maintain quality standards in product offerings and service delivery
- Handle customer complaints and resolve issues in a timely manner
- Coordinate with marketing teams to promote the outlet and attract more customers
- Prepare reports on sales performance, expenses, and other key metrics
- Ensure compliance with health and safety regulations
Candidate Requirements:
- Proven experience as a Specialty Outlet Manager or similar role
- Strong leadership and management skills
- Excellent communication and interpersonal abilities
- Ability to work under pressure and handle challenging situations
- Good understanding of sales and marketing principles
- Knowledge of inventory management and budgeting
- Bachelor’s degree in Business Administration or relevant field is preferred
Skills
Strong leadership and management abilities
2. Excellent communication and interpersonal skills
3. Exceptional customer service and problem-solving skills
4. Proven ability to drive sales and achieve revenue targets
5. In-depth knowledge of food and beverage operations
6. Ability to train and develop staff
7. Strong organizational and time management skills
8. Proficiency in budgeting and cost control
9. Knowledge of industry trends and competition
10. Ability to work under pressure and handle multiple tasks simultaneously
Job Details
The Cove Rotana Resort
Nestled between desert hills and a pristine private beach, The Cove Rotana Resort in Ras Al Khaimah offers an escape where Arabian charm meets Mediterranean elegance.
Overlooking the azure waters of the Arabian Gulf, the resort features 349 beautifully-appointed rooms and 32 luxurious private villas, many with their own plunge pools and uninterrupted sea views. Winding village-style pathways, traditional architecture, and lush landscaping create a serene, timeless atmosphere.
Whether you're starting your day with a sunrise swim, indulging in international cuisine at one of the resort’s restaurants, or simply unwinding by the infinity pool, every moment invites you to slow down and savour. The Cove Rotana is more than a getaway - it’s your coastal sanctuary.