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Job Description
We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests and employees.
As a Visa Officer you are responsible for processing and carrying out all transactions related to visa’s, liaising with various Government Departments and your role will include key responsibilities such as:
• Process all types of visas including employment visas, residence visas for employees as well as entertainers, guests and as per requests from other Rotana Properties
• Assist the Government Relations Officer for immigration related tasks
• Submit relevant documents periodically to the immigration / labour office with regards to cancelled / absconding employees and delete from the hotel’s sponsorship list
• Liaise and work closely with the Human Resources Clerk to ensure that forms and formats for all transactions are correct and complete prior to submission
• Prepare on a monthly basis reports on visa reconciliation
• Carry out other relevant tasks and duties as assigned
• Maintain and cultivate goodwill and good relationship with Government Departments
• Be up to date in regards to any changes or amendments to the prevailing laws / rules / regulations, changes in forms / formats and other procedures and keep the Human Resources Department advised of such changes
Skills
Education, Qualifications & Experiences
You should preferably have previous experiences within the same role in a similar field. You must be fluent in written and spoken Arabic, English and computer knowledge as well is required.
Knowledge & Competencies
The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with officials effectively. You are a friendly individual, easily approachable for employees, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Details
Preferred Candidate
The Cove Rotana Resort
Nestled between desert hills and a pristine private beach, The Cove Rotana Resort in Ras Al Khaimah offers an escape where Arabian charm meets Mediterranean elegance.
Overlooking the azure waters of the Arabian Gulf, the resort features 349 beautifully-appointed rooms and 32 luxurious private villas, many with their own plunge pools and uninterrupted sea views. Winding village-style pathways, traditional architecture, and lush landscaping create a serene, timeless atmosphere.
Whether you're starting your day with a sunrise swim, indulging in international cuisine at one of the resort’s restaurants, or simply unwinding by the infinity pool, every moment invites you to slow down and savour. The Cove Rotana is more than a getaway - it’s your coastal sanctuary.