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Job Description
We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:
• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue
Skills
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Adaptability
Customer Focus
Recognizing Differences
Taking Responsibility
Teamwork
Understanding the Job
Job Details
Preferred Candidate
Al Rawda Arjaan by Rotana
Located in the heart of Abu Dhabi, Al Rawda Arjaan by Rotana is at a short walking distance from the Al Wahda Mall and is a few minutes away from the Sheikh Khalifa Medical City, Corniche, Mushrif Central Park, Sheikh Zayed mosque, the bus station, all major avenues, attractions and corporate houses in the capital. The hotel is just 20 minutes away from the Abu Dhabi International Airport. Al Rawda Arjaan by Rotana welcomes you to a world of elegance and warmth. It offers traditional Arabic hospitality and exquisite accommodation comprising of 109 studios and suites. Indulge in an appetizing meal at Al Dar, an all-day dining restaurant serving buffet for breakfast and a wide selection of continental cuisine from the a la carte menu for lunch and dinner. Al Dar also offers a delectable variety of cuisine available 24/7 via in-room dining service. Guests with recreation in mind can access the fitness center, located on the 1st floor, features a selection of gymnasium equipment - the ideal venue for a safe and efficient workout.