Waiter/Waitress

Job Summary:
We are looking for a friendly and customer-oriented Waiter/Waitress to join our team. The Waiter/Waitress will be responsible for taking orders, serving food and beverages, and ensuring a positive dining experience for our guests.

Job Responsibility:
- Greet and seat customers
- Present menus and take orders
- Serve food and beverages
- Upsell additional products when appropriate
- Prepare bills and process payments
- Maintain cleanliness and tidiness in the dining area
- Handle any customer inquiries or complaints

Candidate Requirements:
- Proven work experience as a Waiter/Waitress
- Excellent customer service skills
- Good communication and interpersonal abilities
- Ability to work in a fast-paced environment
- Attention to detail
- Basic math skills for processing payments

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job

Skills:
1. Excellent customer service skills
2. Strong communication abilities
3. Ability to work in a fast-paced environment
4. Attention to detail
5. Good teamwork skills
6. Ability to multi-task
7. Knowledge of food and beverage menus
8. Problem-solving skills
9. Ability to remain calm under pressure
10. Basic math skills for handling payments